We are always delighted to hear from our customers, here is sample of what some of them have had to say.
If you too would like to send us some feedback, you can email us here.
“It was GREAT!! To meet you yesterday, I could talk yarn and drink wine with you all day! Thank you for being instrumental in changing the face of knitting in Australia…” Ailsa, NSW
“I was very happy to find your stall at the Wool Market. It was really great. All the things one hopes for. Best products, friendly staff, iPads & EFTPOS connections. Thank you.” Marianne, ACT
“Nothing prepared me for the beauty of the yarns I ordered as I opened my package tonight (I only ordered them yesterday – what service!). Such a dazzling display of reds and oranges – well just autumn really.” Lisa, ACT
“I wanted to say a massive congratulations on what you are doing especially the Quince thing. Your store is getting more fabulous by the day.” Felicia, VIC
“Just a quick note to let you know that my order arrived yesterday. The silver grey Holst Garn Coast is really beautiful. I was delighted by your amazingly speedy shipping – virtually next day.” Meredith, NSW
“I was thrilled with my first purchase of the organic wool, and loved receiving it in brown paper wrapped up with string – the smell of the wool took me back to my childhood, when chemicals weren’t in such usage as they are today. It’s been a real joy to use :-)” Nancy, SA
“I just wanted to say thank you! My order was delivered within 24 hours, amazing service and I will be telling all of my friends about your store.” Debbie, NSW.
“Many thanks again for your wonderful service. Everything I buy from you comes so quickly. I got my new swift just now.” Diane, NSW
“My Addis, ordered Sunday afternoon and sent by you yesterday, Monday have just arrived. Thank you. Australia Post has excelled itself too. That is quicker than the letter from my bank which came in the same delivery. It took four days and is just 20 minutes walk up the road. So from Canberra, that was quick.” Jan, NSW
“I’m a first time customer and I just have to say that your service is outstanding! The good prices, the free shipping and speedy postage are hard to beat…thank you so much!” Melanie,Qld
“Many thanks for the very prompt service. Madeline Tosh sock yarn arrived just now only a weekend from ordering it. Love the colours and am looking forward to knitting all this.” Jan, NSW
“suzy hausfrau has beautifully curated yarns from some of the most interesting producers around. Her eye for colour and her taste are impeccable, and the yarns she stocks are divine to work with. You’ll be spoilt for choice…” FL, Victoria.
“What wonderful service you provide. My order was only placed yesterday and the wool has been delivered today! I will certainly recommend you to other craft minded people”. Rosalie, NSW
“This is the second time I have purchased from you and I am completely bowled over by your response and service. I will be highly recommending you by both word of mouth and online. Thank you so very much and I am looking forward to ordering from you in the near future (as soon as I have finished this project).” Lisa, NSW
“I am so impressed with the speedy turnaround of my order. I placed the order, within the hour received an email saying it was posted. It came the next day. Can’t get any quicker than that! Thanks.” Donyale, NSW
” brown paper packages tied up with string, these are a few of my favourite things! Just received my order of BC Garn Semilla Grosso, a beautiful wine colour – 125 and the lovely cable needles. Really happy with both. The yarn does have a purpose, I’m going to turn it into Cinder. I think it will turn out beautifully.” Jacquelyn, Victoria
“I have received the gorgeous Holst Garn yarns. Many thanks for wrapping them so beautifully. I can’t wait to find a small project to use them up.” May, Victoria.
“Firstly, thank-you so much for the beautiful yarn – I have to say I am in LOVE with the baby alpaca; thank-you for exchanging the red too ;)” Tamara, Victoria.
“I’ve almost finished my Dream Stripes Shawl in Holst Garn Smarakand yarn. I’m completely sold on the yarn – gorgeous colours and the silk adds just a touch of rustic tweed without putting the yarn into the tweed genre, as it were, as well as a subtle sheen that can look almost metallic. I should be doing adverts for the stuff…” P-M Ellis, Qld
“My Holst Garn order came today :) :) Oh its so lovely , the smell (all sheepy -yum )and the feel of it and the colours are really subtle and make a beautiful palette . I can’t wait to start knitting!” Gemma, SA
“I received my order this week some BC Garn Baby Alpaca, it’s gorgeous! I love it and your postage was super fast.” Peta, Victoria.
“Many thanks for the parcel – I put my work address on the order so I could receive it asap…and now I just want to go home and start my Funchal. The wool is beautiful, the colours great and it’s so soft, I’m sure I will enjoy knitting with it. Thanks again for your assistance.” Katarina, ACT
“The very lovely Renae held a yarn viewing today to launch her new store, suzy hausfrau. The organic wools were beautifully soft and squishy, and the baby alpaca is heavenly. The dark red skein came home with me. I have no plans for it yet, I think I will just pat it for a while. It really was a yarn lover’s paradise” Michelle, ACT
What some of our customers say on their blogs about suzy hausfrau: